Privacy Policy

Last Updated: 17-07-2025

Welcome to Aquavis.id (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with us through WhatsApp checkout.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Details: Name, email address, phone number (required for WhatsApp checkout).

  • Transaction Details: Products purchased, order details, and payment information (processed via WhatsApp).

  • Communication Data: Messages exchanged via WhatsApp related to orders, inquiries, or customer support.

Non-Personal Information

  • Website Usage Data: IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To confirm and fulfill your orders via WhatsApp.

  • Customer Support: To respond to inquiries and provide assistance.

  • Improving Services: To analyze website performance and enhance user experience.

  • Marketing (if applicable): With your consent, we may send promotional updates via WhatsApp.

3. WhatsApp Checkout Process

  • You will be redirected to WhatsApp to complete your purchase.

  • We will only use your WhatsApp number for order-related communication.

  • Do not share sensitive payment details (credit card numbers, etc.) over WhatsApp. Payment methods will be discussed securely.

4. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:

  • Service Providers: Payment processors or shipping partners (if applicable).

  • Legal Compliance: If required by law or to protect our rights.

5. Data Security

We implement security measures to protect your information but cannot guarantee absolute security. Please ensure safe communication on WhatsApp.

6. Your Rights

  • Access & Correction: You may request details or updates to your data.

  • Deletion: You can ask us to delete your information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing messages at any time.

7. Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted on our website.

8. Contact Us

For privacy-related questions, contact us at:

  • Email: help@aquavis.id

  • WhatsApp: 0812-8018-9998

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